How to Book

When you have chosen your Mango Single Parent Holiday you should select the ‘Book Now’ button on the holiday page and complete the online Booking Form. You will receive an automated email advising you that we will contact you regarding payment. There will also be a PDF of our Terms & Conditions for you to download. If you are eager to secure your booking immediately please ring our office with a credit or debit card which will act as a guarantee and we will confirm your flights and accommodation straight away (subject to availability).

If you book your holiday less than 9 weeks before departure or for holidays costing less than pound 200 per adult, please send the full payment with your booking.

Deposit Required

The deposit required is normally 50% of the total cost of your holiday.

Overseas Early Booking Incentives.

Book your Summer 2014 holiday overseas before the 31 January 2014 to qualify for our Early Booking Incentives:

Deposit payable at the time of booking: 25% of the total holiday cost, balance of deposit (a further 25%) due by the 31 March 2014.

AND

Early Booking discount for Overseas Holidays: In addition you will receive an early booking discount of £35 per adult and £15 per child

UK Early Booking Incentives:

Book your UK Summer 2014 holiday (6 nights or more) before the 28 February 2014 to qualify for our Early Booking Incentives:

Deposit payable at the time of booking £25 per person, balance of deposit (up to 50% of the total) due 30 April 2014.

AND

Early Booking discount for UK Holidays (6 nights or more): In addition you will receive an early booking discount of £20 per adult and £10 per child.

Methods of Payment

You can pay your deposit or the full payment by cheque, credit or debit card or if you have internet or telephone banking, you can make your payment by bank transfer. Please ask for our bank details in order to make a payment by bank transfer. If you make your payment by credit card there is an additional charge of 2.5% Visa or 3% Mastercard of the payment subject to a minimum charge of £5.00 per transaction. Debit cards do not incur a charge.

ATOL Confirmation;

As soon as we receive your booking form we will issue your ATOL confirmation invoice for all holidays which include a flight. This will give details of payments received and payments due. It will also contain details of your flight. Flight details may be provisional and subject to change. We will advise you of any changes as soon as they are confirmed.

Confirmation Invoice for non-ATOL bonded holidays

As soon as we receive your booking form we will issue a confirmation invoice. This will give details of payments received and payments due.

Your Financial Protection

When you book a holiday with Mango Holidays your money is always protected. A holiday company selling or advertising a holiday, which includes a flight, is required under English Law to have an ATOL Licence issued by the Civil Aviation Authority (CAA). You can check out the details of our ATOL licence by visiting the CAA websitewww.ATOL.org.uk. Our ATOL Licence number is 6200. In the event of financial failure of Mango Holidays, the CAA will refund all monies paid to Mango Holidays or if you are on holiday will arrange for you to complete your holiday and return home at the end of your stay. If your holiday is in the UK all monies paid to Mango Holidays is deposited and held in a Trust Account until after you have taken your holiday. If the company should fail your money will be returned to you or if you are on holiday will be used to ensure that you can complete your holiday.

Cancellation

If Mango Holidays cancels a holiday on which you are booked, you may be offered an alternative holiday but in any case, you will always be entitled to a full refund on any monies paid to Mango Holidays Limited. If for any reason you need to cancel your holiday, you should advise us immediately in writing (See our Terms and Conditions).

Holiday Insurance

It is a condition of travel for overseas holidays that you take out Holiday Insurance. We also advise you take out holiday insurance for UK holidays just in case you have to cancel prior to the holiday taking place (Please see our cancellation policy in Terms & Conditions).

We recommend Tagconnect, underwritten by Travel and General Insurance Company PLC. (Telephone 0845 408 0583 or email to:insurance@tagconnect.co.uk insurance@tagconnect.co.uk Single Trip Insurance Annual Family Insurance Cover (Including 17 days winter sports) Premiums Including Insurance Premium Tax:

Single Trip Insurance Annual Family Insurance Cover
(Including 17 days winter sports)
Premiums Including Insurance Premium Tax
Period UK Europe Europe Worldwide
Up to 5 days £8.00 £16.50 Annual Cover Annual Cover
Up to 10 days £11.00 £19.00 £104.00 £141.50
Up to 17 days £13.00 £22.50

Please note that Jersey now comes under European insurance cover.
Children aged 0 – 1 year are free when accompanied by an insured adult.
Children aged 2 – 17 years are rated 50% of the above premiums when accompanied by an insured adult.

Airport Parking with or without an overnight stay

If you require parking and/or an overnight stay before your flight, Mango holidays have teamed up with Holiday Extras, a company that offers very competitive prices for both. It is often just as cheap as or cheaper to book a hotel with parking than just parking.

Visit their website via;

http://secure.holidayextras.co.uk/mango-parking

or

http://secure.holidayextras.co.uk/mango-hotels

Final Balance

The final balance is due 9 weeks before departure. Your confirmation invoice will advise you of the date the final balance is due. We do not send out reminder invoices. You should ensure that you make the final payment on or before the due day (see our Terms and Conditions).

Joining Details

14 days before departure we will send out a set of joining details. These will give you all the information you will need. The joining pack will contain:

Overseas Holidays

  • Baggage labels
  • Details of flights, baggage allowances, check-in times, etc.
  • Meeting and transfer arrangements
  • Name, address and contact details for the accommodation
  • Currency information
  • Useful information
  • Health advice, if applicable
  • Name and contact details of your Mango Holiday co-ordinator
  • Names of your fellow Mango holiday-makers and the ages of the children booked on the trip

UK Holidays

  • Name, address and contact details for the accommodation
  • How to get there, nearest station, etc.
  • Useful information
  • Name and contact details of your Mango Holiday co-ordinator
  • Names of your fellow Mango holiday-makers and the ages of the children booked on the trip